Legal Stuff

Probably not that interesting to most of you, but here nonetheless.


1. Company Registration Details

Frontmedia Studio Ltd., Unit 4 Hitcham, 30 West Street, Coggeshall, Colchester, Essex, CO6 1NS, United Kingdom. Registered in England and Wales. Company No. 4868638.


2. Terms and Conditions

Access to and use of the website of Frontmedia Studio Ltd. is provided to you subject to the following terms and conditions:

Personal Non-commercial Use Limitation

Any material found within the pages of the website of Frontmedia Studio Ltd., including text or images, may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way. You will not edit, adapt, alter or create any derivative work from any of the material contained in this website.

Limitation of Liability

You agree to use this website only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this website by any third party. Such restriction or inhibition includes, without limitation, conduct that is unlawful, or which may harass or cause distress or inconvenience to any person and the transmission of obscene or offensive content, or disruption of normal flow of dialogue within this website.

In no event will Frontmedia Studio Ltd. be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortuous action, arising out of or in connection with the use of the website of Frontmedia Studio Ltd..

Frontmedia Studio Ltd. does not warrant that the functions contained in the material contained in this website will be uninterrupted or error free, that defects will be corrected, or that this website or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy or reliability of the materials.

Enforceability

If any of these terms and conditions should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms and Conditions are intended to be effective, then to the extent and within the jurisdiction which that Term or Condition is illegal, invalid or unenforceable, it shall be severed and deleted from this clause and the remaining Terms and Conditions shall survive, remain in full force and effect and continue to be binding and enforceable.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here from shall be exclusively subject to the jurisdiction of the courts of England and Wales.

Personal Information

Please see our Privacy Policy section for more details.

Acceptance of Terms and Conditions

By entering this website you are accepting these Terms and Conditions. If for any reason you cannot accept these Terms and Conditions in full then you must leave the website of Frontmedia Studio Ltd. immediately.

We reserve the right, at any time, to modify, alter, or update the terms and conditions.


3. Privacy Policy

Frontmedia Studio Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We keep your data safe; we will not sell it to any third parties and will not ever keep anything longer than necessary.

Please read this Privacy Policy carefully and ensure that you understand it. By using our services, you agree to the use of data that we collect in accordance with this Privacy Policy.

Privacy Policy

At Frontmedia Studio Ltd we are committed to protecting your personal data and information. Our Privacy Policy sets out and covers how we collect, use, disclose, transfer, store and destroy your personal data.

What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

Data we collect

Depending upon your use of our website we may collect some of the following personal and non-personal information:

Contact Information you submit in the Contact Us Form or any of the Forms
Your activity on our Website and the site you exit to
Website Cookies (a small file that are downloaded to your computer or device by Our Website)

How Do We Use Your Data?

All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and always safeguard your rights under the GDPR.

Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to Our use of your, or because it is in our legitimate interests.

With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone or post with information, news and offers on Our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

How and Where Do We Store Your Data?

We only keep your personal data for as long as We need to in order to use it as described above, and/or for as long as We have your permission to keep it.

Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Website.

Do We Share Your Data?

We will not share any of your data with any third parties for any purposes*.

*In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.

What Happens If Our Business Changes Hands?

We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.

If any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.

How Can You Control Your Data?

In addition to your rights under the GDPR, when you submit personal data via Our Website, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details.

Our Use of Cookies

Our Website may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Website and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and always respected.

By using Our Website you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for Google Analytics.

In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access our Website more quickly and efficiently including, but not limited to, login and personalisation settings.

Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on our Website and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Website following the alterations. We recommend that you check this page regularly to keep up-to-date.

More Information

If you have any questions about our website or this Privacy Policy, please contact us through one of our preferred contact methods.


4. Domain registration and management policy

We are a registered Channel Partner of Nominet. You can view Nominet's Terms & Conditions of Domain Name Registration here and by purchasing a domain via Frontmedia you agree to accept these Terms & Conditions.

We are also a re-seller of Fasthosts services. You view Fasthosts' Terms of Service here and by purchasing domain, email and hosting services through us you agree to accept these Terms of Service.

Please email domains@frontmedia.co.uk with the domain name you would like to purchase. Prices are shown below. An invoice will be sent and payment is required prior to registration. We will confirm via email as soon as we have purchased the domain and we will let you know via email what the expiry date of your domain is.

.co.uk domains - 2 years - £30.00 +VAT
.com domains - 2 years - £50 +VAT

For other domain extensions or longer term renewals please contact us with details at domains@frontmedia.co.uk

An invoice will be emailed out to you 60 days prior to the expiry date of the domain, payment of that invoice is required within 30 days. By paying the invoice you agree to us purchasing the domain on your behalf and agree to the terms and conditions as set out here.

If we do not receive payment of the invoice, one reminder will be sent 30 days prior and then very 7 days after that. If we have not heard from you 7 days prior to expiry we will make a phone call. It is your responsibility to inform us of any change of contact details.

If we have not received payment of the invoice or a response to our communications prior to the expiry date then your domain name will lapse and may be purchased by an external party.

Provided you have settled all outstanding invoices in full we will help to facilitate a transfer of a domain to other recognised domain service providers and TAGs. There may be an additional cost for this which will be quoted to you at the time of request.

If you have any questions please contact us at domains@frontmedia.co.uk


5. SLA, complaints and abuse reports

For non urgent enquiries you should expect to receive a response from any of our team us within 1 working day. If you have not received a response please email team@frontmedia.co.uk or call the office on 01206 692873.

For urgent enquiries please email team@frontmedia.co.uk or call the office on 01206 692873. In the vast majority of cases we will respond to you immediately and provide further timescales of a resolution.

If you would like to report email or spam abuse please email abuse@frontmedia.co.uk.

If you have a complaint please contact any of the senior members or staff below:

Hayley Mark, project Manager - hayley@frontmedia.co.uk

David Bishop, Director - david@frontmedia.co.uk

Neil Maidment, Director - neil@frontmedia.co.uk